I bought my razor at Toronto Barber supply, where it was presented as top of the line.
I used it for several years without any issues, then one day it stripped out.
Rockwell was reasonable and fair to deal with in regards to shipping out a timely replacement, that is an improvement over the original I had.
Thanks Rockwell.
A
Andrew Davies
Excellent customer service
My handle had lost its screw thread.
One small video and an email, I just had to pay postage for a replacement.
The customer service ar Rockwell is superb and communication was excellent throughout the process.
S
Savvas Koupadis
Rockwell Handle - Gunmetal
T
Trevor Cassidy
Great
Awesome!
R
R. Dunne
Replacement Parts
Received a replacement cap and handle for my 5 year old razor. Only had to pay for shipping. Good service!
I bought my razor at Toronto Barber supply, where it was presented as top of the line.
I used it for several years without any issues, then one day it stripped out.
Rockwell was reasonable and fair to deal with in regards to shipping out a timely replacement, that is an improvement over the original I had.
Thanks Rockwell.
A
Andrew Davies
Excellent customer service
My handle had lost its screw thread.
One small video and an email, I just had to pay postage for a replacement.
The customer service ar Rockwell is superb and communication was excellent throughout the process.
S
Savvas Koupadis
Rockwell Handle - Gunmetal
T
Trevor Cassidy
Great
Awesome!
R
R. Dunne
Replacement Parts
Received a replacement cap and handle for my 5 year old razor. Only had to pay for shipping. Good service!